At Watch Waala, we strive to ensure your complete satisfaction with every purchase. However, if you encounter any issues, please review our return policy below:
Damaged or Incorrect Products: Returns are only accepted if the watch delivered is damaged or if the incorrect item was sent as per your order. In such cases, please contact us immediately, and we will assist you with a replacement or refund.
Color Change Requests: If you wish to change the color of your purchased watch, you may request this within 24 hours of delivery, subject to the availability of the desired color. Additional shipping charges will apply for the exchange.
No General Returns: Please note that returns are only accepted for damaged or incorrect products. General returns or exchanges for reasons other than damage or incorrect delivery are not applicable.
Model and Color Exchanges: If the watch arrives in perfect condition but you need a different model or color, you may request an exchange within 24 hours of delivery, provided the desired model or color is available. Exchanges are only possible for the same article, and additional shipping charges may apply.
For any return or exchange requests, please contact our customer support team at [Insert Contact Information]. We are here to ensure your Watch Waala experience is seamless and enjoyable!